Meet Zachary Forsch, the Director of Customer Support at Empower Network! Zach’s favorite part of this job is implementing new and exciting ways to improve the customer experience. When he is not in the office, he enjoys playing hours of video games in his beautiful Tampa apartment, hitting the pool with family and friends, and traveling with his girlfriend of 5 years.
Nik Wyland was born and raised in Safety Harbor, Florida, and has been in the EN Family since March 2014. He is known around the office as the ‘Commissions King’. Nik’s interests include the movie Pitch Perfect (true story), and feeling the wind blowing through his hair. He is a master in the arts of lifting heavy objects, drinking espresso through his nose, and procrastinating on writing this bio.
Vanessa is approaching her 3rd year with Empower Network. Her duties here have developed over this time, but currently include quality assurance, support coaching, introductory training, and managing the Empower Network Support Blog. In her free time, you will find her running, reading, or seeking out the perfect margarita. Vanessa’s secret power is scouting out the elusive Spaghetti Zach.
Christine is traveling every day from Egypt to the United States through her magic laptop. She is excited to be starting a new career with the Empower Network Support Team as a bilingual (English & German) representative. After work, you will find her outside her home walking with her small sweeties or trying out new recipes.
Jovile just joined the Empower Network team as a bilingual (English & Russian) representative. She lives in Yorkshire, United Kingdom, though originally she is from Lithuania. She tends to spend more time traveling than at home, so if she is not working, you can find her all around the great outdoors taking pictures of random sights. Apart from traveling, she loves everything IT-related, solving puzzles and trying out new things.
Karyna, who is living in beautiful Colorado Springs, US, has joined the Empower Network team as a bilingual representative (Spanish & English). Karyna has an intelligent and very sweet 7 year old son named Sammy. She considers herself a lifelong learner and enjoys the pursuit of knowledge. Karyna loves adventurous activities, spending time in the mountains and rivers, speaking out for justice and peace, fitness, reading, dancing and watching Cosmos every once in a while. She loves serving her community and has held various leadership positions for different causes. She enjoys helping others and is excited to be a part of Empower Network!
Tatiana was brought onto the Empower Network Support Team to support both English-speaking and Portuguese-speaking EN members. Tatiana lives on a beautiful Brazilian island called Florianópolis. She loves all sorts of sports, especially running, climbing, rappelling and tennis. In her free time, Tatiana loves going out with her family and friends, and of course, enjoying a good wine!
Zuriel is a Costa Rica native (you know, that tiny tropical paradise in Central America) but due to his longtime love for travel, he has relocated to Budapest, Hungary. Zuriel is a recent Media Production graduate, and enjoys photography, movies, anything that involves traveling, getting to know new people (and documenting it, too!). He also enjoys a good work out. Zuriel is a bilingual representative on the Support Team, and supports our members in both English and Spanish. His duties with Empower Network include tending to our customers’ needs the best way possible and making sure that they always get a satisfactory response!